Privacy Policy

Last updated: June 26, 2026

Fireside RV Resort (“Fireside,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit firesidervresort.com or interact with us, how we use it, and the choices you have. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information in a few ways:

  • Information you provide. When you fill out a contact form, request information, sign up for emails, or make a reservation, you may give us your name, email address, phone number, mailing address, reservation details, and any message you choose to send.
  • Reservations and payments. Online reservations are handled through our booking provider, Campspot, on a separate booking site. Payment card details are processed by that provider and its payment processors. We do not store full payment card numbers on our website.
  • Information collected automatically. When you browse our site, we and our analytics and advertising partners may automatically collect technical information such as your IP address, browser type, device type, pages viewed, referring website, and the dates and times of your visits. This is collected using cookies and similar technologies.

How We Use Your Information

  • To respond to your questions and requests.
  • To process and manage reservations and provide our services.
  • To send you updates, offers, and news if you have asked to receive them.
  • To understand how visitors use our site so we can improve it.
  • To measure and improve our advertising.
  • To protect our website and guests, and to comply with the law.

Cookies and Tracking Technologies

Cookies are small files stored on your device. We use them to keep the site working properly, remember your preferences, measure traffic, and support advertising. Our site uses services that may include Google Analytics and Google Ads, Meta (Facebook) tools, and Microsoft Advertising. These partners may set their own cookies and collect information about your visit.

You can control or delete cookies through your browser settings, and you can opt out of many advertising cookies through tools such as your Google Ads settings, your Meta ad preferences, and industry pages like the Digital Advertising Alliance opt-out. Turning off some cookies may affect how the site works.

How We Share Information

We do not sell your personal information. We share information only as needed with:

  • Service providers who help us operate our website, booking, email, and advertising.
  • Analytics and advertising partners, as described above.
  • Legal and safety purposes, when required by law or to protect our rights, property, or the safety of our guests.

Data Retention

We keep personal information for as long as needed to provide our services, meet our legal and accounting obligations, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your Choices and Rights

  • You can unsubscribe from marketing emails at any time using the link in the email.
  • You can adjust your browser and device settings to limit cookies.
  • You can contact us to ask what information we hold about you, or to request a correction or deletion.

Depending on where you live, you may have additional rights under your local privacy laws. We will honor those rights as required by applicable law.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will remove it.

Links to Other Sites

Our site may link to other websites, including our booking site and our social media pages. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top. Your continued use of the site after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

Fireside RV Resort
42053 Hwy 445, Ponchatoula, LA 70454
Phone: (985) 277-1059
You can also reach us through our Contact page.

Google Analytics and Google Advertising Features

We use Google Analytics to understand how visitors use the Site. We have enabled Google Analytics Advertising Features, including Google Signals, Remarketing, and Demographics and Interests Reporting. With these features, Google Analytics may associate visit data collected on this Site with Google’s information from accounts of signed-in users who have consented to this association, in order to provide aggregated demographic and interest data and to support remarketing. We do not collect personally identifying information through these features.

You can control or opt out of these features at any time:

For more information, see Google’s Privacy Policy and How Google uses information from sites or apps that use our services.

AI Chat Assistant

Our website offers an automated chat assistant (an AI chatbot) that helps answer common questions about the resort. When you use it:

  • The messages you send and the assistant’s replies are saved so we can operate the service, understand what guests ask about, and improve our answers.
  • We do not save your name, and we do not store your IP address next to your messages. Each conversation is tagged only with a one-way, anonymized code.
  • To deliver the chat and to help block automated abuse, we use Cloudflare, which may process technical information such as your IP address for that purpose.
  • We keep chat records for up to 12 months, after which they are automatically deleted.

Please do not type sensitive personal information into the chat, such as payment card numbers, Social Security numbers, or health information. To make a reservation or share payment details, please use our secure booking page or call us at (985) 277-1059.

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About Fireside

Fireside is an RV resort located in South Louisiana, minutes from Interstate 12. We specialize in first-class customer service, convenient online booking, and RV camping for both locals and snowbird travelers from all across the country.

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